Customer Service
For order status, shipping, account questions, product support, scanner support, and general assistance, contact our customer service team first.
United States
(833) 644-8721
(877) 551-3001 (fax)
Canada
(844) 486-4226
togcan@ohi.net
Monday – Friday 8AM–8PM EST
Are you a patient?
If you are a patient, please contact your clinician or clinic directly for assistance.
Clinicians are best equipped to help with fit, comfort, treatment questions, adjustments, and follow up care. Also, we can not directly distribute products directly, so please talk to your practitioner.
Speak to Sales About Prescribing Our Products
Clinicians, clinics and businesses can fill out the form to learn how to prescribe our orthotic solutions from The Orthotic Group. We offer product education and training, along with ordering and account support.
Please only submit the form button once. * required fields.